Shipping policy

Flat rate Australia-wide
I am committed to keeping shipping costs down to ensure that everyone, regardless of how remote their location, has access to the same flat rate of $15 shipping Australia wide.

Express Shipping
If you prefer things a little faster, express shipping is available for $20 and shipping is free for orders over $200.

Local Benefits
However, if you're lucky enough to live locally - Chinchilla, Jandowae, Dalby or Kingaroy - your order can be delivered with prior arrangement. Shoot me a message to check when I'm coming your way and upon confirmation simply enter LOCALSHIP at checkout to forego shipping expenses.

I also know how exciting it is receiving fun snail mail that isn’t the bill variety, so I do my very best to process orders within 48 hours. On occasion, I may take a little longer as life on a farm can be unpredictable and animal health is our number one priority. But don’t worry you will always be emailed a tracking number so you can track your goodies. As I post from our small local post office, delivery times can be expected to be longer than metro services, but I can assure you it will be worth the wait.

Please understand that Wattle & Twine cannot be responsible for items lost in the mail.

International Deliveries
Wattle & Twine is based in Australia but will happily spread the love overseas. Australia post-delivery charges are influenced by the size and weight of the product(s) you have ordered, and the delivery location. For a quote on international shipping costs for your order, please email Amy at wattleandtwine@gmail.com You can then decide if you still wish to checkout.

Complimentary Gift-Wrapping
Great care is taken to lovingly package your items with those little special touches. With a focus on thoughtful gifting, I also offer complimentary gift-wrapping for any occasion. Just let me know whom the gift is for in the notes section when your item is added to the cart. W&T stocks a wide range of gorgeous cards suitable for any occasion. Simply add to cart and I will take care of the handwritten note.

Please don’t hesitate to contact Amy via email at wattleandtwine@gmail.com should you have any queries.