We are committed to keeping shipping costs down and ensure that everyone, regardless of how remote their location, has access to the same flat rate of $9.95 shipping Australia wide. If you prefer things a little faster, express shipping is available for $11.95 for orders under $150 and free for orders over $150.
However, if you live locally - Chinchilla, Jandowae, Dalby or Kingaroy - your order can be delivered with prior arrangement. Shoot us a message to check when we're coming your way and upon confirmation simply enter LOCAL at checkout to forego shipping expenses.
We also know how exciting it is receiving fun snail mail that isn’t the bill variety so we do our very best to process orders within 48 hours. On occasion, we may take a little longer as life on a farm can be unpredictable and animal health is our number one priority. But don’t worry you will always be emailed a tracking number so you can track your goodies. As we are posting from our small local post office, delivery times can be expected to be longer than metro services. We can assure you it will be worth the wait.
Please understand that Wattle & Twine cannot be responsible for items lost in the mail.
Wattle & Twine is based in Australia, but will happily spread the love overseas. Australia post delivery charges are influenced by the size and weight of the product(s) you have ordered, and the delivery location. For a quote on international shipping costs for your order, please email Amy at firstname.lastname@example.org You can then decide if you still wish to checkout.
Great care is taken to lovingly package your items with those little special touches. As our name suggests, we love twine and will be sure to use. We also offer complimentary gift-wrapping for any occasion. Just let us know whom the gift is for in the notes section when your item is added to the cart. We can even use one of our gorgeous cards to add a handwritten note should you wish.
Please don’t hesitate to contact us via email at email@example.com should you have any queries.
Give me a home among the gumtrees!
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